How to Make an Apple Store or Genius bar Appointment
Assuming you have a cracked iPhone screen or your MacBook or maybe your Pro isn’t charging properly. However, there is an app designed for you in case you need tech support or repairs for your Apple device.
So it is time for you to make a move with your busted device down to the Apple store. You may wonder how this works. Ok! When you get there, submit your name, and then stay around until you will be given the chance, otherwise, an appointment.
This can actually take time depending on the nature of the work they have at hand. So you might end up spending hours, or some minutes to be considered an appointment.
How to Make a Genius Bar Appointment from Your iPhone or iPad
Do you have a spare? Or your iPhone or iPad still functional, you can make an Apple store appointment right in your device. However, what you need to get this support from your device is to get the Apple Support app from the app store.
Step 1: Launch the app and click on the “Get Started” button on the welcome screen.
Step 2: when you get to the help support page, you will see a list of all your Apple devices and services.
Step 3: go through the list and select the device you had like to get help with. Or make your problem known into the search bar.
Step 4: Follow the prompts to pick your issue.
The recommended support option will appear on your screen at the top. Look out for “Find Locations Now” beneath the Bring in for repair banner.
Step 5: but if you didn’t see the option for Bring in for Repair menu, it may be hidden. Then click on the “See All” link. Afterward, the entire Support Options screen will appear. Click on the “Bring in for Repair” option.
Step 6: Next, you will see a list of nearby Apple store where you can make a Genius Bar appointment. However, you will be shown first the closest location. OR Click on the “Map” button at the top of the present screen to view nearby Apple store locations on the map. Afterward, choose a location where you would like to make an appointment, and then pick a date and time that work for you.
Check the details of your appointment from the Summary page. When you are fully satisfied to click the “Reserve” button at the bottom of the screen.
Note: Before you head to your appointment, make sure to read Apple’s instructions for preparing your device for service. Most importantly you will have to back up your device to avoid losing data.
Note: You can only make an in-person appointment for hardware support. For help setting up products and services, select the option to call or chat with Apple Support, or walk into your local Apple Store.
How to Make a Genius bar Appointment from Your Web Browser
If your iPhone or iPad is broken or you don’t have one and you will not be able to use the Apple Support app. But there is an amendment for you. Setting up an appointment with a web browser is the key driver to your solution. However, you can also set up an appointment online using your Mac or any other device with an Internet connection.
Step 1: Launch your browser and go to the https://support.apple.com/. Enter your support issue into the search bar, or click the device or service you need help with.
Step 2: Click on the “Start a Repair Request Today” link.
Step 3: Click on the “Bring in for Repair” button and then follow the on-screen guide to set up an appointment.
How to Send In Your Device
Assuming you don’t want to go to an Apple Store, or that you don’t have a nearby Apple Store, you can also send in your device for repair. With this option, Apple will help you arrange to ship to a nearby Apple Repairs Center. Moreover, this option saves you the time and trip to the Apple Store.
Note: keep in mind; repairs may take up to five business days and also remember to back up and wipe your device before shipping it to Apple.