Do you frequently dine at Firehouse Subs Restaurant? If so, why not take some minutes to take the Firehouse Subs Guest Satisfaction Survey? This is a sure way of giving your feedback about your recent visit to the restaurant. Once you participate in the Survey, you will get a free medium drink on your next visit when you buy a salad or sub. Also, participants of the survey have the chance to enter into their sweepstakes. This contest has a grand prize of $500. You can be the lucky winner if you participate in the Firehouse Subs Guest Satisfaction Survey.
To take part in the survey
safely keep the receipt of your last visit to the restaurant. This is because details in it will be needed to take the survey. To participate, go to www.firehouselistens.com. Click on Take Survey and enroll the 18 digit validation code on your receipt. Supply the total amount of your order, it is written on your receipt. They will ask you certain customer service questions such as the followings:
- The level of satisfaction you got with your order.
- How clean the restaurant was
- The name of the person who attended to you and the manner the person attended to you.
- In case you had an awful experience, there is a comment section where you can explain what happened and the Restaurant will take care of that.
- Areas you will like Firehouse Subs Restaurant to make improvements.
- If you had an awesome experience, you can as well share it in the comment section.
The essence of the survey is for Firehouse Subs Restaurant to improve their customer service. You know that quality customer service helps draw more customers. It is very important that you be honest while answering the questions. Lying about an experience can make any of their staff to lose his/her job. Just be sincere and say only the truth.
Furthermore, at the end of the survey
there is a section you will enroll your email address and phone number to help you participate in the sweepstake. You will as well get your Survey Completion Code which you may decide to print out. Take the code when next you visit the restaurant to claim your free medium drink. If you are a frequent customer of Firehouse Subs Restaurant, why not participate in the survey? After all, you have nothing to lose. You even stand a chance to win the Sweepstake grand price of $500.