Some taxpayers had discrepancies in their tax returns recently, so IRS sent out notices to them. Yes! There was a discrepancy between the details some taxpayers reported on their tax returns and the details provided to the IRS by their employer or banks. Due to this ICF International was assigned to conduct a nationwide survey on behalf of the IRS to get the opinion of taxpayers in order to resolve the discrepancy. The taxpayers involved in this got mails from the ICF Business Operation center and a paper survey for them to complete and return. If you were among those affected or that got the mail, do well to partake in this survey.
Also, as a taxpayer, partake in this survey by filling the. Paper sent to you by mail and returning it to ICF Business Operation Center. You can as well participate in the online survey as it is faster and easier. To do that, go to www.IRSsurvey.com. This website is open 24/7 and you can access it with your smartphone, tablet, or computer as long as you have an internet connection. The online survey takes only about 5 minutes to complete. You will only need to answer multiple-choice questions that demand that you select the best answer to show your experience.
https://www.irs.gov › appeals
The IRS Independent Office of Appeals is here to resolve disputes, without litigation, in a way that is fair and impartial to the government
21.10.4 Customer Satisfaction Surveys – Internal Revenue …
https://www.irs.gov › irm › part21 › irm_21-010-004
The Customer Satisfaction Survey is part of a larger Servicewide survey effort coordinated by the Organizational Performance Division (OPD).
https://www.irs.gov › newsroom › national-taxpayer-ad…
The IRS is attempting to minimize discrepancies by sending notices … says processing delays led to a cascade of customer service problems:.
https://www.irs.gov › individuals › understanding-your…
Why was I notified by the IRS? · You have a balance due. · You are due a larger or smaller refund. · We have a question about your tax return. · We …
To participate in the survey
Certainly, all participants must supply the Unique ID in the letter they received through mail from ICF Business Operation Center. They must as well supply the 9 digits highlighted Password in the mail they received. Do not worry about the details, your identity will be kept confidential and your response anonymous. Your personal details will not be revealed to the IRS rather, they will be grouped with the responses of others.
Lastly, however, it is important to know that you have to be completely honest. The essence of being honest here is that this survey is needed to ascertain the truth. If you do not give an honest answer the discrepancy will not be resolved.